jillid operates as an online casino and sports betting platform serving Filipino players across the Republic of the Philippines. In providing our Services — including account registration, gaming, financial transactions, bonuses, customer support, and communications — jillid necessarily collects and processes personal data about its players and visitors.
We take our data protection obligations seriously. jillid processes personal data only where we have a lawful basis to do so, only for the specific purposes described in this Policy, and only for as long as reasonably necessary. We do not sell personal data to third parties. We do not use personal data for purposes that are incompatible with those stated in this Policy.
This Policy applies to all personal data collected through the jillid website, mobile-responsive platform, customer support channels, and any other means by which you interact with jillid. It applies to players, prospective players, and visitors to the jillid website regardless of whether they have registered an account.
For the purposes of the Data Privacy Act of 2012 and its Implementing Rules and Regulations, jillid is the Personal Information Controller in respect of the personal data described in this Policy. jillid determines the purposes and means of processing personal data collected through the jillid platform and is responsible for ensuring that processing is carried out in accordance with applicable law.
jillid has designated a Data Protection Officer (DPO) responsible for overseeing compliance with data privacy obligations. Contact details for the DPO are provided in Section 16 of this Policy.
jillid collects the following categories of personal data about you, depending on how you interact with our platform:
| Category | Types of Data | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID type and number, photograph | Registration; KYC verification |
| Contact Data | Email address, Philippine mobile number, residential address (province/city) | Registration; account updates |
| Financial Data | GCash account reference, PayMaya account reference, bank account name and last digits, transaction amounts, deposit and withdrawal history | First deposit; each transaction |
| Gaming Data | Game history, wager amounts, win/loss records, session duration, active bonus status, RTP data per session | Each game session |
| Technical Data | IP address, device type and model, operating system, browser type and version, screen resolution, time zone | Each platform visit |
| Usage Data | Pages visited, features used, clickstream data, session timestamps, search queries within the platform | Each platform visit |
| Communications Data | Live chat transcripts, support ticket content, email correspondence, OTP delivery records | Each support interaction |
| Responsible Gaming Data | Self-exclusion status, deposit limit settings, session time limits, cooling-off period records | When tools are activated |
jillid collects personal data through the following means:
jillid processes your personal data for the following specific, legitimate purposes:
To register and maintain your jillid account; to authenticate your identity at login; to provide access to all jillid games and betting services; to process deposits, withdrawals, and bonus transactions; and to deliver customer support across all available channels.
To verify your age and identity in compliance with PAGCOR's minimum age regulations (21+ requirement); to perform Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) screening in compliance with Republic Act No. 9160 (Anti-Money Laundering Act) and related issuances; to respond to lawful requests from regulatory authorities including PAGCOR, the Anti-Money Laundering Council (AMLC), and the National Privacy Commission (NPC).
To detect, investigate, and prevent unauthorized account access, fraudulent transactions, bonus abuse, money laundering, and other prohibited conduct; to monitor login patterns, device changes, and geographic anomalies that may indicate account compromise.
To maintain and enforce deposit limits, session time limits, self-exclusion records, and cooling-off periods activated by you or imposed under jillid's responsible gaming policy; to identify indicators of problem gambling behavior and take appropriate action in accordance with jillid's Responsible Gaming Policy.
To send transactional communications such as account notifications, deposit confirmations, withdrawal updates, and OTPs; to send promotional communications about jillid offers and bonuses where you have consented to receive such communications or where jillid has a legitimate interest in doing so. You may opt out of marketing communications at any time by contacting support.
To analyze aggregate usage data in order to improve the jillid platform, identify technical issues, optimize game performance, and develop new features and services for Filipino players.
Under the Data Privacy Act of 2012, jillid processes personal data on the following legal bases:
jillid does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. jillid shares personal data only in the following circumstances and only to the extent necessary for the stated purpose:
All third parties with whom jillid shares personal data are required to implement appropriate technical and organizational security measures and to process data only for the purposes specified by jillid.
jillid retains personal data for no longer than is necessary for the purposes for which it was collected, taking into account applicable legal and regulatory retention requirements. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized in accordance with jillid's data disposal procedures.
jillid implements a comprehensive set of technical and organizational security measures designed to protect personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include but are not limited to:
jillid uses cookies and similar tracking technologies on the jillid.vip website to support platform functionality, remember your preferences, analyze usage patterns, and deliver relevant content. The following categories of cookies are used:
You may manage cookie preferences through your browser settings. Note that disabling certain cookies may impair the functionality of the jillid platform, including the ability to remain logged in.
Age verification is conducted at the point of registration through mandatory date-of-birth declaration and, where required, through submission of government-issued photo identification. jillid reserves the right to request age verification documents at any time. Parents or guardians who believe a minor has registered a jillid account should contact our Data Protection Officer immediately using the contact details in Section 16.
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights in respect of your personal data held by jillid. To exercise any of these rights, submit a request to jillid's Data Protection Officer using the contact details in Section 16.
Request a copy of the personal data jillid holds about you and information about how it is being processed.
Request correction of inaccurate or incomplete personal data held in your jillid account.
Request deletion of your personal data where processing is no longer necessary, subject to legal retention obligations.
Object to processing based on legitimate interests or for direct marketing purposes. Marketing opt-outs take effect immediately.
Receive your personal data in a structured, machine-readable format, where technically feasible.
File a complaint with the National Privacy Commission (NPC) if you believe jillid has breached your data privacy rights.
jillid will respond to verified data rights requests within thirty (30) calendar days of receipt. Complex requests may require additional time; jillid will notify you of any extension and the reason for it. We may request additional information to verify your identity before processing a data rights request. Some rights are subject to limitations where processing is required by law or for the legitimate operation of jillid's regulated services.
Certain personal data processed by jillid may be transferred to, stored, or processed in countries outside the Philippines, including where jillid's technology infrastructure providers or game software partners operate servers in other jurisdictions. jillid ensures that any cross-border transfer of personal data is subject to appropriate safeguards, including contractual clauses that require the recipient to protect personal data to a standard equivalent to the Data Privacy Act of 2012.
Where personal data is transferred outside the Philippines, jillid will, upon request, provide information about the specific safeguards applied to such transfers.
The jillid platform may contain references to or links to third-party services such as payment processors (GCash, PayMaya) or game providers. This Privacy Policy applies only to personal data collected and processed by jillid directly. jillid is not responsible for the privacy practices of third parties, and we encourage you to review the privacy policies of any third-party service you interact with in connection with your use of jillid.
jillid may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes will be communicated to registered players via email or in-platform notification at least seven (7) days before taking effect where reasonably practicable. The effective date at the top of this Policy will be updated with each revision.
Your continued use of jillid's Services after the effective date of any revised Privacy Policy constitutes your acknowledgment of and agreement to the updated terms. We recommend reviewing this Policy periodically.
For any questions, concerns, or requests relating to this Privacy Policy or jillid's data processing practices, or to exercise your rights under the Data Privacy Act of 2012, please contact jillid's Data Protection Officer:
If you are not satisfied with jillid's response to a data privacy concern, you have the right to file a complaint with the National Privacy Commission of the Philippines at privacy.gov.ph.
Privacy at a Glance
These six commitments summarize jillid's approach to handling the personal data of every Filipino player on the platform.
Every data exchange between your device and jillid's servers — login, deposit, game session, withdrawal — is protected by 256-bit TLS encryption. This is the same standard used by Philippine banks including BPI and BDO for their online banking platforms.
jillid does not sell, rent, or trade your personal information to any third party for their own marketing purposes. Your data is used exclusively to deliver the jillid service, comply with PAGCOR and AML requirements, and keep your account secure. Full stop.
jillid's data practices are aligned with the Data Privacy Act of 2012 (R.A. 10173) and its Implementing Rules — the primary data protection legislation governing personal data in the Philippines. A dedicated Data Protection Officer oversees jillid's compliance obligations.
Filipino players have clear rights over their personal data under the DPA 2012 — including the right to access, correct, object, and request erasure. jillid responds to all verified data rights requests within 30 days. Submit your request to the jillid DPO at any time.
jillid retains your personal data only for as long as required by law or for the purpose it was collected. Financial and identity data is held for the minimum period required under AML regulations. Once the retention period expires, data is securely deleted or irreversibly anonymized.
Marketing emails, SMS promotions, and in-platform bonus notifications can be switched off at any time — simply contact jillid's 24/7 support team or update your preferences in Account Settings. Opting out of marketing does not affect your access to any jillid service.
jillid keeps your personal information protected, compliant with Philippine privacy law, and never shared with unauthorized parties. Ready to explore the platform? 21+ only.