📋 Legal Agreement

jillid Terms & Conditions

Effective Date: January 1, 2026  ·  Jurisdiction: Republic of the Philippines  ·  Applies To: All jillid accounts and services

Please Read Carefully Before Using jillid These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and jillid ("jillid," "we," "our," or "us"). By creating a jillid account, accessing the jillid platform, or placing any wager through jillid's services, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to any part of these Terms, you must not use the jillid platform.

Section 01 Acceptance of Terms

These Terms govern your access to and use of the jillid website located at jillid.vip, including all games, services, promotions, and content made available through the platform (collectively, the "Services"). By accessing or using any part of jillid's Services, you unconditionally accept and agree to be bound by these Terms, our Privacy Policy, our Responsible Gaming Policy, and any additional rules, guidelines, or policies incorporated herein by reference.

Your acceptance of these Terms is effective upon the earliest of: (a) your creation of a jillid account; (b) your use of any jillid Service; or (c) your clicking of any "I Agree," "Accept," or similar button presented in connection with these Terms. These Terms supersede all prior agreements, understandings, negotiations, and representations between you and jillid regarding the subject matter herein.

jillid reserves the right to update, modify, or replace any part of these Terms at any time in accordance with Section 16 (Amendments). Continued use of the jillid Services following the posting of changes constitutes acceptance of those changes.


Section 02 Eligibility & Age Requirements

21+ Strict Age Requirement You must be at least 21 years of age to register and use jillid. This requirement is non-negotiable and mandated by the Philippine Amusement and Gaming Corporation (PAGCOR). jillid enforces this requirement strictly and will suspend or permanently close any account found to belong to an underage player without refund.

To be eligible to register and maintain a jillid account, you must satisfy all of the following requirements at the time of registration and on a continuing basis throughout your use of the Services:

  • You are at least 21 years of age as required under applicable Philippine law and PAGCOR regulations;
  • You are a natural person and not a corporation, partnership, or other legal entity;
  • You are accessing jillid from within the Republic of the Philippines or from a jurisdiction where online gambling is lawful;
  • You have full legal capacity to enter into a binding contract under the laws of your jurisdiction;
  • You are not employed by, or related to an employee of, jillid or any of its affiliated gaming software providers;
  • You are not registered on any self-exclusion list maintained by jillid or by PAGCOR;
  • You are not subject to any court order or legal restriction that prohibits participation in gaming activities;
  • You are registering and playing on your own behalf and not as an agent or nominee for any third party.

jillid reserves the right to request documentary proof of age, identity, and residency at any time. Acceptable documents include government-issued photo identification such as a Philippine passport, UMID card, driver's license, or PhilSys national ID. Failure to provide satisfactory documentation within the timeframe specified by jillid may result in account suspension and withholding of funds pending verification.


Section 03 Account Registration & Security

3.1 One Account Per Player

Each player may register and maintain only one (1) jillid account. The creation of multiple accounts by the same individual — whether under different names, email addresses, phone numbers, device identifiers, or IP addresses — is strictly prohibited. jillid employs detection systems to identify duplicate accounts. Where multiple accounts are identified, jillid will close all duplicate accounts, void any related winnings, and may permanently ban the player from the platform.

3.2 Accurate Information

You agree to provide accurate, current, and complete information during registration and to update such information promptly if it changes. jillid accounts must be registered using your legal name as it appears on your government-issued identification. Accounts registered with false, incomplete, or misleading information are subject to immediate suspension and may be referred to the appropriate authorities where fraud is suspected.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your jillid account credentials, including your username, password, and any one-time passwords (OTPs) issued to your registered mobile number. You must not share your login credentials with any third party. jillid will not be liable for any loss or damage arising from unauthorized access to your account caused by your failure to safeguard your credentials. You must notify jillid support immediately upon discovering or suspecting any unauthorized access to your account.

3.4 Account Transfer

jillid accounts are personal and non-transferable. You may not sell, assign, lend, or otherwise transfer your jillid account or any associated balance, bonus funds, or loyalty points to any other person under any circumstances.


Section 04 Deposits & Payment Methods

jillid accepts deposits in Philippine Peso (PHP/₱) only. Supported payment methods include GCash, PayMaya, BPI Online Banking, BDO Online Banking, Metrobank Online, and 7-Eleven over-the-counter payments. The minimum deposit amount is ₱100. Maximum deposit limits vary by payment method and account verification status and are displayed in the jillid Cashier section.

All deposits are processed in real time. jillid does not charge transaction fees on standard deposits; however, your payment provider may apply their own fees independently. jillid is not responsible for delays or failures caused by third-party payment processors.

Deposits must originate from a payment method registered in your own name. Deposits from payment accounts belonging to a third party are prohibited. Where a third-party payment is identified, jillid reserves the right to suspend the account, reverse the deposit, and investigate the transaction before releasing any funds.

jillid does not accept cryptocurrency, prepaid debit cards issued outside the Philippines, or international wire transfers as deposit methods. If you attempt to deposit via an unsupported method, the transaction will be declined by the payment processor and your jillid balance will not be credited.

Section 05 Withdrawals

Withdrawal requests may only be submitted to a payment account registered in your own name. jillid will process approved withdrawal requests to GCash and PayMaya within a target timeframe of five (5) minutes for fully verified accounts. Withdrawals to bank accounts (BPI, BDO, Metrobank) are processed within one (1) to three (3) banking business days. Processing times may be extended where additional verification is required.

The minimum withdrawal amount is ₱100. Withdrawal requests are subject to the following conditions:

  • Your account must be fully verified (KYC documentation submitted and approved) before any withdrawal is processed;
  • Any active bonus wagering requirements must be satisfied before bonus-derived winnings may be withdrawn;
  • jillid reserves the right to request additional identity or source-of-funds documentation for withdrawals exceeding applicable thresholds;
  • Withdrawals may not be processed to a payment method that was not used for at least one prior deposit on the account, subject to exceptions approved by jillid's compliance team;
  • jillid may delay or withhold any withdrawal pending investigation where fraud, money laundering, or breach of these Terms is suspected.

Section 06 Bonuses & Promotions

jillid offers various bonuses and promotional incentives to eligible players, including but not limited to welcome bonuses, reload bonuses, free spins, cashback offers, and loyalty rewards. All bonuses are subject to specific terms and conditions published at the time of the offer, which form part of these Terms by incorporation.

6.1 General Bonus Rules

  • Each player is entitled to claim each promotional offer once only, unless otherwise stated;
  • Bonus abuse — including but not limited to creating multiple accounts to claim bonuses repeatedly, using arbitrage strategies, or exploiting technical errors — will result in the forfeiture of the bonus and any associated winnings;
  • jillid reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice;
  • Bonuses credited to your account carry wagering requirements that must be met before any related winnings can be withdrawn. Wagering requirements, eligible games, minimum odds, and expiry dates are specified in the individual promotion terms;
  • jillid reserves the right to reclaim bonus funds or winnings derived from bonuses if the associated terms and conditions are not satisfied within the specified period.

6.2 Welcome Bonus

New jillid players may be eligible for a Welcome Bonus on their first qualifying deposit. Eligibility, matched percentage, maximum bonus amount, wagering requirements, eligible games, and time limits are as specified in the current Welcome Bonus promotion page. Players who opt out of the Welcome Bonus at registration are not eligible to reclaim it retroactively.


Section 07 Gameplay Rules

All games available on jillid are governed by their individual game rules as presented within the game interface. In all cases, the outcome of each game round is determined by certified Random Number Generator (RNG) systems or, in the case of live dealer games, by real-world physical outcomes observed via live video stream.

jillid's games are for entertainment purposes. Published Return to Player (RTP) percentages represent long-run theoretical averages and do not guarantee individual session outcomes. No strategy, system, or pattern of play can override the statistical house edge applicable to any game.

In the event of a technical malfunction, game error, or disconnection during an active game round, jillid's system logs will be used to determine the correct outcome. Where the system log is inconclusive, the round will be voided and the wagered amount returned to your balance. jillid's decision on disputed game outcomes is final, subject to the dispute resolution process in Section 14.


Section 08 Prohibited Conduct

The following conduct is strictly prohibited on the jillid platform. Violation of any of these prohibitions may result in immediate account suspension, forfeiture of funds, and referral to law enforcement authorities:

  • Registering or using a jillid account if you are under 21 years of age;
  • Registering multiple jillid accounts under the same or different personal details;
  • Using automated bots, scripts, software, or mechanical or electronic devices to access or interact with any jillid game or service;
  • Engaging in any form of collusion, chip dumping, match-fixing, or coordination with other players to gain an unfair advantage;
  • Attempting to exploit software errors, vulnerabilities, or glitches in jillid's platform;
  • Using jillid's services to launder money or to finance any illegal activity;
  • Making chargebacks, payment reversals, or fraudulent payment claims in connection with jillid deposits;
  • Harassing, threatening, or abusing jillid staff, support agents, or other players via any communication channel;
  • Using a VPN, proxy, or other technology to conceal your location or to access jillid from a restricted jurisdiction.

Section 09 Responsible Gaming

jillid is committed to promoting responsible gaming and to minimizing the risk of gambling-related harm among its players. jillid provides a suite of responsible gaming tools accessible from your account settings at all times, including deposit limits (daily, weekly, monthly), session time limits, loss limits, wagering limits, cooling-off periods, and self-exclusion options.

Players who wish to self-exclude from jillid may do so by contacting customer support or using the self-exclusion tool in Account Settings. Self-exclusion takes effect within 24 hours of the request and locks the account for the period selected (minimum 30 days; permanent self-exclusion is also available upon request). jillid will not market to self-excluded players during their exclusion period.

jillid recognizes that gambling can become problematic for some individuals. If you believe you or someone you know may have a gambling problem, please visit our Responsible Gaming page for resources, support contacts, and self-help tools. Remember: gambling is entertainment, not a source of income. Always play within your financial means. You must be 21 or older to use jillid.


Section 10 Intellectual Property

All content on the jillid platform — including but not limited to the jillid brand name, logo, website design, game artwork, text, graphics, software, and promotional materials — is the property of jillid or its content licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the jillid platform solely for your personal, non-commercial entertainment purposes.

You may not copy, reproduce, distribute, publish, transmit, create derivative works from, or commercially exploit any jillid content without the prior written consent of jillid. Unauthorized use of jillid's intellectual property may constitute a violation of copyright, trademark, and other applicable laws.


Section 11 Privacy & Data Protection

jillid collects, processes, stores, and uses personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using jillid's Services, you consent to the collection and processing of your personal data as described in the Privacy Policy.

jillid implements technical and organizational security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. For full details of your data rights and jillid's data handling practices, please refer to our Privacy Policy.


Section 12 Limitation of Liability

To the maximum extent permitted by applicable law, jillid's total liability to you for any claim arising out of or related to these Terms or your use of jillid's Services shall not exceed the total amount deposited by you into your jillid account in the thirty (30) days preceding the event giving rise to the claim.

jillid shall not be liable to you for any of the following, whether arising in contract, tort, or otherwise:

  • Loss of profits, revenue, data, goodwill, or anticipated savings;
  • Any indirect, incidental, special, consequential, or punitive damages;
  • Losses arising from service interruptions caused by maintenance, technical failure, force majeure events, or third-party systems;
  • Losses arising from your reliance on information provided on the jillid platform;
  • Gambling losses incurred through the use of jillid's Services.

Nothing in these Terms excludes or limits jillid's liability for fraud, willful misconduct, gross negligence, or any other liability that cannot be excluded or limited by law.


Section 13 Account Suspension & Closure

jillid reserves the right to suspend, restrict, or permanently close any player account with or without prior notice, and without liability, in any of the following circumstances:

  • Breach or suspected breach of any provision of these Terms;
  • Provision of false, inaccurate, or misleading information during registration or verification;
  • Suspicion of fraudulent, illegal, or anti-social activity;
  • Receipt of a chargeback or unauthorized payment reversal;
  • Regulatory, legal, or compliance requirements;
  • At the player's own request (including self-exclusion requests).

Upon closure of an account for reasons other than breach or fraud, any real-money balance remaining in the account (net of pending bonus wagering requirements) will be returned to the player via the original payment method, subject to completion of identity verification. Accounts closed for breach or fraud may have their balances forfeited pending investigation.


Section 14 Dispute Resolution

If you have a complaint about any aspect of jillid's Services, you should first contact jillid's customer support team via the 24/7 live chat or by email at [email protected]. jillid aims to resolve all complaints within five (5) business days of receipt. Complex disputes may require additional time; jillid will keep you informed of progress throughout.

If your complaint is not resolved to your satisfaction through the customer support process, you may escalate the matter to jillid's compliance department. jillid's final decision on any dispute shall be communicated in writing. Where a dispute relates to a specific game outcome, jillid's server logs shall constitute the definitive record of the transaction.


Section 15 Governing Law & Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Republic of the Philippines. You irrevocably agree to submit to the exclusive jurisdiction of the courts of the Philippines for the resolution of any dispute arising under or in connection with these Terms, without regard to conflict-of-law principles.


Section 16 Amendments to These Terms

jillid reserves the right to amend these Terms at any time. Material changes to these Terms will be communicated to registered players via the email address or mobile number on file at least seven (7) days before the changes take effect, where reasonably practicable. Non-material changes may be made without advance notice and will take effect upon posting to the jillid website.

It is your responsibility to review these Terms periodically for changes. The date of the most recent revision is indicated at the top of this page. Your continued use of jillid's Services after the effective date of any amendment constitutes your acceptance of the revised Terms.


Section 17 Contact Information

For questions, concerns, or complaints relating to these Terms or jillid's Services generally, please contact the jillid support team:

  • Email: [email protected] (plain text — not a clickable link)
  • Live Chat: Available 24/7 via the jillid website
  • Service Area: Manila, Cebu, Davao, and all regions of the Philippines

jillid's customer support team responds to all inquiries in both Filipino and English. Live chat target response time is under three (3) minutes for all players, around the clock.

Last Updated: January 1, 2026. These Terms & Conditions apply to all jillid accounts registered on or after the effective date above and to all existing accounts from the same date. Players with existing accounts who do not agree to the updated Terms must contact jillid support to close their account before the effective date.

Key Rules at a Glance

What Every jillid Player Needs to Know

These are the six most important rules that every jillid player should understand before playing. For full details, refer to the relevant sections above.

You Must Be 21+

No exceptions. jillid is strictly for players aged 21 and above as required by PAGCOR. Providing a false date of birth is a breach of these Terms and may constitute fraud under Philippine law. Age verification documents will be requested.

One Account Per Person

Each player is permitted one jillid account only. Duplicate accounts are detected automatically. All related accounts will be closed and winnings forfeited. If you've lost access to your account, contact support — do not create a new one.

Withdraw to Your Own Account

Withdrawals are processed only to payment accounts registered in your own name — your personal GCash, PayMaya, or bank account. Third-party withdrawals are not permitted under jillid's AML compliance requirements.

Bonuses Have Wagering Requirements

All jillid bonuses carry wagering requirements that must be met before bonus-derived winnings can be withdrawn. The specific wagering multiplier, eligible games, and expiry are stated in each promotion's individual terms. Read these before claiming.

No Bots or Automated Play

Using automated software, scripts, or bots to interact with jillid games is a serious breach of these Terms. Any account found using automation will be permanently banned and funds forfeited. jillid monitors all accounts for non-human activity.

Responsible Gaming Tools Are Always On

Deposit limits, session timers, and self-exclusion are available in your account settings at all times. jillid will never remove or delay these tools. If gaming stops being fun, the tools are there — and our support team is available 24/7 to help.

✅ Terms Accepted — Ready to Play

Play Fairly on jillid — The Philippines' Trusted Casino

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